Microsoft is searching for the rationale why some Home windows 11 computer systems are tossing up blue screens of loss of life after putting in the not too long ago launched replace KB5029351. The Redmond software program firm says it has acquired studies from some Home windows 11 customers about sudden “UNSUPPORTED_PROCESSOR” blue screens.
The blue display screen happens if you restart Home windows 11 after putting in KB5029351. Affected customers ought to share their experiences by way of Microsoft’s suggestions hub. To take action, press the important thing mixture Home windows + F. Microsoft is at the moment investigating whether or not that is certainly an issue brought on by Microsoft itself.
Affected customers ought to uninstall the replace. Home windows 11 apparently does this itself anyway after it has been began a number of instances with KB5029351 to no avail. On Reddit, affected customers suspect that the issue happen in reference to MSI motherboards.
KB5029351 is an non-obligatory replace
KB5029351 is a preview of upcoming new options and was launched on 22 August 2023 as an non-obligatory replace for Home windows 11 22H2, Home windows 11 21H2, and Home windows 10 22H2. Home windows doesn’t mechanically set up KB5029351; it’ll solely be downloaded in case you have explicitly chosen within the replace settings that Home windows ought to present non-obligatory updates for set up.
By the way, Microsoft had initially abolished the blue display screen of loss of life in Home windows 11 and changed it with a black display screen (the abbreviation BSOD suited each variants). However in November 2021, Microsoft determined to modify again from black to blue.
This text was translated from German to English and initially appeared on pcwelt.de.